FAQs


Get in touch! If you have any other questions, please email support@coconu.com.

DOES COCONU USE ALL NATURAL INGREDIENTS?

Our products are 100% natural, hypoallergenic, 100% cruelty-free, and edible.

DO COCONU PRODUCTS CONTAIN PARABENS?

Our products are free from genetically modified organisms, alcohol, glycerin, petroleum, parabens, gluten, phthalates, fragrances, and dyes.

CAN I USE COCONU LUBRICANTS WITH CONDOMS?

Coconu Water Based lubricant is safe for use with condoms. It’s not advised to use Coconu Oil Based lubricant with latex condoms as the oils can reduce the integrity of latex.

CAN I USE COCONU LUBRICANTS WHEN TRYING TO CONCEIVE?

Using clean, chemical-free products is important, particularly during pregnancy or when trying to conceive. Coconu products are 100% natural, free from harmful substances like glycerin, sulfates, spermicides, and parabens. They are a healthy choice, but it's always wise to consult your doctor before introducing new products to your routine.

IS COCONU LUBE EDIBLE?

Anything that goes in your vagina should be of the same quality and meet the same safety standards as something you would eat. Coconu lubricants are 100% natural and 100% edible. Our lubricants can enhance all types of play including manual and oral stimulation.

CAN I USE COCONU WITH TOYS?

Yes, the water-based and oil-based Coconu Lubricants are very slippery and effective with toys.

IS COCONU SAFE FOR ANAL SEX?

Yes, both water-based and oil-based Coconu formulas are safe to use for anal sex. However, if you’re using a latex condom, use the water-based formula.

HOW SHOULD I STORE COCONU LUBRICANTS?

Store all Coconu products at room temperature so they are always ready to go. Because of the natural properties of the coconut oil, the Oil Based Lubricant and the Hemp Infused Body Oil may harden a bit if they get too cold. But they can be warmed up just as easily—just massage it lightly with your hand or run the tube under warm water (make sure the lid is closed tightly).

WHAT IS THE SHELF LIFE OF COCONU LUBRICANTS?

Coconu lubricants have a shelf life of 1 year, unopened. Just make sure to store it at room temperature. Our lubricants are made with all-natural ingredients and no harmful preservatives, so we recommend reordering a fresh supply within 6 months of opening.

WHAT IF THE CONSISTENCY OR COLOR OF THE PRODUCT CHANGES?

Because of coconut oil's natural properties, your Coconu product may harden a bit if it gets too cold. But you can warm it up quickly by running the tube under warm water. Also, coconut water can acquire a bronze tint when exposed to oxygen so that you may see the lubricant darkening, especially around the lid within 4-6 months of opening. This in no way affects its effectiveness or safety.

SHOULD I USE OIL-BASED OR WATER-BASED?

We have loyal fans for both products, so it’s really a matter of preference—try them both and experiment. It also depends on how and with whom you will be using the lubricant. The water-based is very slippery and effective with condoms and toys. The oil-based is long lasting and great for skin on skin, but it is not advised to be used with latex condoms as the oils can reduce the integrity of latex.

IS THE OIL-BASED EASY TO CLEAN UP?

The Coconu Oil-Based Lubricant provides superior moisturization, less stickiness, and increased lubricity compared to other formulas. Unlike silicone lubes, it absorbs into the skin, eliminating the need for messy clean-up. To avoid any potential mess, it's wise to use a play towel during intimate moments.

CAN I USE COCONU HEMP OIL AS LUBRICANT?

Yes. It is safe for internal and external use, but it’s not compatible with latex condoms.

HOW DO I USE COCONU HEMP INFUSED BODY OIL?

Apply it liberally wherever your body needs a little soothing. It’s great for sore muscles, aches and pains, and sensitive skin. It’s formulated to be quickly absorbed for immediate hydration and soothing. Allow up to thirty minutes after applying and massaging to experience increased sensation and decreased discomfort.

WHO SHOULD USE LUBE?

Using lubricant during sex can benefit everyone by enabling smoother penetration and enhancing sexual pleasure.

HOW DO I RETURN MY ITEM IF I'M NOT HAPPY WITH IT?

If, for some reason, you don't like one of our products, please notify us. We want you to be 100% satisfied! Just send us an email at support@coconu.com.
 
Please note that all sales to Canada, Hawaii, Alaska and APO/FPO addresses are final.

WHERE DO I GET HELP WITH MY WEB ORDER?

If you need assistance with your web order, please email support@coconu.com. We do our best to respond to you within 1-2 business days.

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