Frequently Asked Questions
Coconu was the first company to produce a coconut oil-based lubricant that is USDA certified organic. Others claim “natural” or “organic,” but they do not go to the lengths required to create a product that will pass the USDA certification. If they do not have the USDA organic seal, they are not certified organic.
Yes, the water-based and oil-based Coconu Lubricants are very slippery and effective with toys.
Yes, both water-based and oil-based Coconu formulas are safe to use for anal sex. However, if you’re using a latex condom, use the water-based formula.
Coconu lubricants have a shelf life of 1 year, unopened. Just make sure to store it at room temperature. Our lubricants are made with all-natural ingredients and no harmful preservatives. We recommend reordering a fresh supply within 6 months of opening.
Store at room temperature.
We have loyal fans for both products, so it’s really a matter of preference—try them both and experiment. It also depends on how and with whom you will be using the lubricant. The water-based is very slippery and effective with condoms and toys. The oil-based is long lasting and great for skin on skin, but should not be used with latex condoms.
If you need assistance with your web order, please email firstname.lastname@example.org. We do our best to respond to you within 1-2 business days.
If, for some reason, you don't like one of our products, please notify us. We want you to be 100% satisfied!
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Returns are accepted within 30 days of your order date for orders placed on Coconu.com and shipping within the contiguous United States. After we receive your returned items, we will process your refund onto your original form of payment. Original shipping and handling fees will not be refunded. Please allow 5-10 business days from receipt of your returned item(s) for your refund to post.
Please note that all sales to Canada, Hawaii, Alaska and APO/FPO addresses are final.