Shipping policy

Shipping Policy

Thank you for shopping with Coconu. All orders ship in plain brown boxes for complete discretion. You'll receive an email with tracking information once your order ships.

U.S. Shipping

Method	Cost	Estimated Delivery
Standard Ground	$6.99 (FREE on orders over $49)	6–8 business days
Expedited	$9.99	4–5 business days
Express	$19.99	2–3 business days

Delivery estimates are counted from the date your order is placed.

Canada Shipping

Canada orders ship via DHL with an estimated delivery of 4–10 business days. Duties and taxes are prepaid (Delivered Duty Paid), so there are no additional fees due at delivery. Canada Post handles final delivery.

Customs processing may cause additional delays, and delivery dates are not guaranteed.

International Shipping

At this time, we ship only within the United States and to Canada.

Delayed or Lost Shipments

If your shipment is delayed or appears lost, please contact us at support@coconu.com so we can help investigate. We aim to respond within 1–2 business days.